Efectos de la diversidad sobre el conflictoel papel moderador del capital social
- Pindado García, Julio (coord.)
- Payne, Gregory (coord.)
Publisher: Escuela Superior de Gestión Comercial y Marketing, ESIC
ISBN: 978-84-7356-556-1
Year of publication: 2008
Volume Title: Ponencias
Volume: 1
Pages: 25
Congress: Asociación Europea de Dirección y Economía de Empresa. Congreso Nacional (22. 2008. Salamanca)
Type: Conference paper
Abstract
The paper presents a research project studying critical issues concerning the development of a conceptual framework for studying the relationship between diversity�s effects and social networks dimension. Much of the existing literature recognizes the need to value and manage diversity and the potential benefits of doing so. But there is another group of researchers that address some negative effects of the increasing heterogeneity, as relational conflict. We considering social capital as a resource that facilitates cooperation within or between groups, analyse as dyadic relationships between employees embedded within firms´ social networks can moderate the effects of diversity, affecting performance.