Orientaciones formativas para un cuidado humanizado en enfermeríauna revisión integrativa de la literatura

  1. Diaz Rodríguez, Mercedes 1
  2. Alcántara Rubio, Lucía 1
  3. Aguilar Garcia, David 1
  4. Puertas Cristobal, Esther 1
  1. 1 Universidad de Cádiz
    info

    Universidad de Cádiz

    Cádiz, España

    ROR https://ror.org/04mxxkb11

Revista:
Enfermería global: revista electrónica trimestral de enfermería

ISSN: 1695-6141

Año de publicación: 2020

Título del ejemplar: #58 Abril

Volumen: 19

Número: 2

Páginas: 640-672

Tipo: Artículo

DOI: 10.6018/EGLOBAL.392321 DIALNET GOOGLE SCHOLAR lock_openDIGITUM editor

Otras publicaciones en: Enfermería global: revista electrónica trimestral de enfermería

Objetivos de desarrollo sostenible

Resumen

Introduction: Communication and interpersonal relationships are the most essential elements of humanised care. The process of recovery is fostered by establishing relationships outside of physical care through the humanisation of actions in the care plan. However, in both nursing training and nursing practice, the inertia of a technical and neo-positivist approach persists and such aspects are therefore neglected.Objective: To provide more specific knowledge on the importance of considering nursing care from a biopsychosocial perspective, with a humanised approach, placing special emphasis on communicative skills and interpersonal relationships as essential elements.Methods: An integrative literature review, with a critical analysis of the literature consulted, including original articles and reviews published in Spanish, Portuguese, and English from 2013 to 2018. The SciELO, MEDLINE/PubMed, Web of Science, and CUIDEN databases were searched.Results: The following four categories emerged from this analysis: 1) communicative and emotional skills as essential elements of humanised care; 2) the necessary emotional and communicative training in nursing education; 3) other factors contributing to humanised care; and 4) methodological changes and pedagogical resources for the communicative and emotional training of lecturers, students, and nursing professionals.Conclusions: There is a need to develop, in a more pedagogical and profound way, training programmes in nursing on emotional skills and communication for humanised care.

Referencias bibliográficas

  • Mastrapa YE, Lamadrid M del PG. Relación enfermera-paciente: una perspectiva desde las teorías de las relaciones interpersonales. Rev Cubana Enferm [Internet]. 2016 Dec 29 [cited 2019 Jul 19];32(4). Available from: http://www.revenfermeria.sld.cu/index.php/enf/article/view/976/215
  • Cestari VRF, Moreira TMM, Pessoa VLM de P, Florêncio RS, Silva MRF da, Torres RAM, et al. The essence of care in health vulnerability: a Heideggerian construction. Rev Bras Enferm [Internet]. 2017 Oct [cited 2019 Jul 20];70(5):1112–6. Available from:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672017000501112&lng=en&tlng=en
  • Pott FS, Stahlhoefer T, Felix JVC, Meier MJ. Medidas de conforto e comunicação nas ações de cuidado de enfermagem ao paciente crítico. Rev Bras Enferm [Internet]. 2013 Apr;66(2):174–9. Available from: http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672013000200004&lng=pt&tlng=pt
  • Minguez-Moreno, I., Siles J. Pensamiento crítico en enfermería: de la racionalidad técnica a la práctica reflexiva. Aquichan [Internet]. 2014;14(4):594–604. Available from: http://www.scielo.org.co/pdf/aqui/v14n4/v14n4a13.pdf
  • Oliveira AM de, Soares E. A Comunicação como Ferramenta Educativa no Pré- Operatório Mediato de Transplante Renal pesquisa, cuidado é fundamental online. Rev Pesqui Cuid é Fundam [Internet]. 2009 Sep 26 [cited 2019 Jul 29];753–7. Available from: http://ciberindex.com/index.php/ps/article/view/P103753
  • Michelan VC de A, Spiri WC. Perception of nursing workers humanization under intensive therapy. Rev Bras Enferm [Internet]. 2018 Apr;71(2):372–8. Available from: http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672018000200372&lng=en&tlng=en
  • Uno M, Tsujimoto T, Inoue T. Perceptions of nurses in Japan toward their patients’ expectations of care: A qualitative study. Int J Nurs Sci [Internet]. 2017 Jan 10 [cited 2019 Jul 18];4(1):58–62. Available from: https://www.sciencedirect.com/science/article/pii/S235201321630093X
  • Sharon D, Grinberg K. Does the level of emotional intelligence affect the degree of success in nursing studies? Nurse Educ Today [Internet]. 2018 May;64:21–6. Available from:https://www.sciencedirect.com/science/article/pii/S0260691718300583?via%3Dihub
  • Oliveira KRE de, Trovo MM, Risso ACM da CR, Braga EM, Oliveira KRE de, Trovo MM, et al. The teaching approach on communicative skills in different teaching methodologies. Rev Bras Enferm [Internet]. 2018 Oct [cited 2019 Jul 29];71(5):2447–53. Available from: http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672018000502447&lng=en&tlng=en
  • Watson J. Watson’s theory of human caring and subjective living experiences: carative factors/caritas processes as a disciplinary guide to the professional nursing practice. Texto Context - Enferm [Internet]. 2007 Mar [cited 2019 Jul 18];16(1):129–35. Available from:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-07072007000100016&lng=en&tlng=en
  • Lee H, Kim A, Meong A, Seo M. Pediatric nurse practitioners’ clinical competencies and knowing patterns in nursing: Focus group interviews. Contemp Nurse [Internet]. 2017 Sep;53(5):515–23. Available from: https://www.tandfonline.com/doi/full/10.1080/10376178.2017.1315827
  • Siles-González J, Noreña-Peña AL, Solano-Ruiz C. Emotional intelligence during clinical practices of nursing students: an approach from educational anthropology applied to clinical practices. Ene [Internet]. 2017 [cited 2019 Jul 30];11(2):0–0. Available from:http://scielo.isciii.es/scielo.php?script=sci_arttext&pid=S1988348X2017000200008
  • Beltrán Salazar OA. Humanized care: A relationship of familiarity and affectivity. Investig y Educ en Enfermería [Internet]. 2015 Feb;33(1):17–27. Available from: https://aprendeenlinea.udea.edu.co/revistas/index.php/iee/article/view/21813/17979
  • Ruiz Moral R, Caballero Martínez F, García de Leonardo C, Monge D, Cañas F, Castaño P. Enseñar y aprender habilidades de comunicación clínica en la Facultad de Medicina. La experiencia de la Francisco de Vitoria (Madrid) [Internet]. Vol. 18, Educacion Medica. Elsevier; 2017 [cited 2019 Jul 18]. p. 289–97. Available from: https://www.sciencedirect.com/science/article/pii/S1575181317300736?via%3Dihub
  • Tejada S, Ramirez EJ, Díaz RJ, Huyhua SC. Práctica pedagógica en la formación para el cuidado de enfermería. Enfermería Univ [Internet]. 2019 Jan 25 [cited 2019 Jul 18];16(1). Available from: http://www.revista-enfermeria.unam.mx:80/ojs/index.php/enfermeriauniversitaria/article/view/577
  • Santos BM dos, Silva RMCRA, Pereira ER, Joaquim FL, Goés TRP, Santos BM dos, et al. Nursing students’ perception about humanized care: an integrative review. Rev Bras Enferm [Internet]. 2018 [cited 2019 Jul 18];71(suppl 6):2800–7. Available from: http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672018001202800&lng=en&tlng=en
  • Azevêdo AV dos S, Lançoni Júnior AC, Crepaldi MA. Interação equipe de enfermagem, família, e criança hospitalizada: revisão integrativa. Cien Saude Colet [Internet]. 2017 Nov [cited 2019 Jul 30];22(11):3653–66. Available from: http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1413-81232017021103653&lng=pt&tlng=pt
  • Gomes GC, Xavier DM, Pintanel AC, Farias DHR, Lunardi VL, Aquino DR. Meanings attributed by family members in pediatrics regarding their interactions with nursing professionals. Rev da Esc Enferm [Internet]. 2015 Dec [cited 2019 Jul 30];49(6):951–7. Available from: http://www.scielo.br/scielo.php?script=sci_arttext&pid=S008062342015000600951&lng=en&tlng=en
  • Tavares MM e M, Coelho PTG, lopes thalyta mariany rêgo. Perception of the family on nursing assistance in an adult intensive therapy unit. Rev Enferm da UFPI [Internet]. 2019 Apr 7 [cited 2019 Jul 30];8(1):17–22. Available from: https://ojs.ufpi.br/index.php/reufpi/article/view/7445/pdf
  • Murillo Pérez MA, López López C, Torrente Vela S, Morales Sánchez C, Orejana Martín M, García Iglesias M, et al. Percepción de las enfermeras sobre la comunicación con la familia de pacientes ingresados en un servicio de medicina intensiva. Enfermería Intensiva [Internet]. 2014 Oct 1 [cited 2019 Jul 20];25(4):137–45. Available from: https://linkinghub.elsevier.com/retrieve/pii/S1130239914000728
  • Guerrero R, Meneses M, De La Cruz M. Cuidado humanizado de enfermería según la teoría de Jean Watson, servicio de medicina del Hospital Daniel Alcides Carrión. LimaCallao, 2015. Rev Enferm Hered [Internet]. 2016 Feb 20 [cited 2019 Jul 18];9(2):133. Available from: http://www.upch.edu.pe/vrinve/dugic/revistas/index.php/RENH/article/view/3017/2967
  • Rojas Izquierdo,María Miladis, González Escalona ME. Las habilidades comunicativas en el proceso formativo del profesional de la salud. Educ Médica Super [Internet]. 2018 Apr 6 [cited 2019 Jul 18];32(3). Available from: http://ems.sld.cu/index.php/ems/article/view/1511/706
  • Hernández Terrazas LE, Díaz Oviedo A, Martínez Licona JF, Gaytan Hernandez D. Nursing education in humanized care. Esc Anna Nery [Internet]. 2018 Feb 5 [cited 2019 Jul 18];22(1). Available from: http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1414-81452018000100219&lng=en&tlng=en
  • Hobson WL, Hoffmann-Longtin K, Loue S, Love LM, Liu HY, Power CM, et al. Active Learning on Center Stage: Theater as a Tool for Medical Education. MedEdPORTAL J Teach Learn Resour [Internet]. 2019 Jan 30 [cited 2019 Jul 18];15:10801. Available from: http://www.ncbi.nlm.nih.gov/pubmed/31044155
  • Dalcól C, Garanhani ML, Fonseca LF, Carvalho BG. Competência em comunicação e estratégias de ensino-aprendizagem: percepção dos estudantes de enfermagem. Cogitare Enferm [Internet]. 2018 Aug 8 [cited 2019 Jul 29];23(3). Available from: https://revistas.ufpr.br/cogitare/article/view/53743
  • Reuter CLO, Santos VCF dos, Ramos AR, Reuter CLO, Santos VCF dos, Ramos AR. The exercise of interprofessionality and intersetoriality as an art of caring: innovations and challenges. Esc Anna Nery [Internet]. 2018 Oct 29 [cited 2019 Jul 29];22(4). Available from:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S141481452018000400221&lng=en&tlng=en
  • Villar F, Serrat R. Hable con ellos: cuidados narrativos en el marco de una atención centrada en la persona. Rev Esp Geriatr Gerontol [Internet]. 2017 Jul 1 [cited 2019 Jul 20];52(4):216–22. Available from: https://linkinghub.elsevier.com/retrieve/pii/S0211139X16300762
  • Siles González J. La humanización del cuidado a través de las narrativas y la poesía como producto de la investigación aplicada. Cult los Cuid Rev Enfermería y Humanidades [Internet]. 2018 [cited 2019 Jul 18];(52). Available from: http://hdl.handle.net/10045/85348
  • Ceballos Ramos LM, Rodríguez Flores LA, González Corrales SC, Ceballos Ramos LM, Rodríguez Flores LA, González Corrales SC. La metodología de la investigación cualitativa como necesidad en la carrera de licenciatura en enfermería. Mendive Rev Educ [Internet]. 2018 [cited 2019 Jul 30];16(3):470–83. Available from: http://scielo.sld.cu/scielo.php?script=sci_arttext&pid=S1815-76962018000300470
  • Guillaumet M, Amorós G, Ramos A, Campillo B, Martínez Momblan MA. La narrativa como estrategia didáctica para una aproximación al proceso de la muerte. Enfermería Glob [Internet]. 2017 Dec 30 [cited 2019 Jul 18];17(1):185. Available from: http://revistas.um.es/eglobal/article/view/260491