Decision-making in IT service management: A simulation based approach

  1. Orta, E.
  2. Ruiz, M.
  3. Hurtado, N.
  4. Gawn, D.
Aldizkaria:
Decision Support Systems

ISSN: 0167-9236

Argitalpen urtea: 2014

Alea: 66

Orrialdeak: 36-51

Mota: Artikulua

DOI: 10.1016/J.DSS.2014.06.002 GOOGLE SCHOLAR
Datuen iturria: Scopus