El turismo y la experiencia del cliente, una aproximación en la bibliometría española.
- Jiménez-Caballero, José Luis (coord.)
- Ríos Martín, Miguel Ángel (coord.)
- Moreno Pacheco, Pilar (coord.)
- Traverso Cortés, Joaquín (coord.)
- López-Bonilla, Luis Miguel (coord.)
- Fuentes Ruiz, Pilar de (coord.)
- Ridao Carlini, María Luisa (coord.)
- González Rodríguez, María Rosario (coord.)
- Román Márquez, Alejandro (coord.)
- López Bonilla, Jesús Manuel (coord.)
- Ceballos Hernández, Cristina (coord.)
- Ortega Fraile, Francisco José (coord.)
Publisher: Iris-Copy
ISBN: 9788494413490
Year of publication: 2016
Volume Title: El Turismo y la experiencia del cliente.
Volume: 1
Pages: 261-275
Congress: Universidad de Sevilla. Facultad de Turismo y Finanzas. Jornadas de Investigación en Turismo (9. 2016. Sevilla)
Type: Conference paper
Abstract
The tourism sector has rapidly evolved from its origins with mass tourism and sun and beach in Spain at the end of the last century to the present experiential tourism in which the tourist is characterized by multimotivacionalidad. This paper discusses how the Spanish tourist literature has addressed this issue on the analysis of satisfaction and / or experience of tourists and where there has been the potential impact of the current economic and financial crisis on it.