A simulation and gamification approach for it service management improvement

  1. Orta, E.
  2. Ruiz, M.
Collection de livres:
Communications in Computer and Information Science

ISSN: 1865-0929

ISBN: 9783319389790

Année de publication: 2016

Volumen: 609

Pages: 84-97

Type: Communication dans un congrès

DOI: 10.1007/978-3-319-38980-6_7 GOOGLE SCHOLAR
La source de données: Scopus