Publications (19) ELENA ORTA CUEVAS publications

2024

  1. A Gamification Method for Improving the Onboarding Process of Software Engineers

    IT Professional, Vol. 26, Núm. 2, pp. 67-75

  2. A simulation-based approach for decision-support in healthcare processes

    Simulation Modelling Practice and Theory, Vol. 136

  3. Evaluation of the Perception of Use of a Serious Game to Assess the Digital Competence of Secondary School Students

    Revista Iberoamericana de Tecnologias del Aprendizaje, Vol. 19, pp. 81-89

2023

  1. Juego serio digital basado en escape room para favorecer el desarrollo del pensamiento computacional

    Actas de las Jornadas sobre la Enseñanza Universitaria de la Informática (JENUI), Núm. 8, pp. 261-268

  2. Juego serio para la evaluación de competencias digitales en educación secundaria

    Actas de las Jornadas sobre la Enseñanza Universitaria de la Informática (JENUI), Núm. 8, pp. 41-48

2022

  1. Una propuesta de gamificación para la mejora de la gestión de incidencias de servicios TI

    Calidad y sostenibilidad de sistemas de información en la práctica (RA-MA), pp. 588

2021

  1. Gamification in it service management: A systematic mapping study

    Applied Sciences (Switzerland), Vol. 11, Núm. 8

2019

  1. Met4ITIL: A process management and simulation-based method for implementing ITIL

    Computer Standards and Interfaces, Vol. 61, pp. 1-19

2017

  1. Applying agent-based simulation to the improvement of agile software management

    Communications in Computer and Information Science

  2. Gamification for improving IT service incident management

    Communications in Computer and Information Science

  3. Integrating serious games as learning resources in a software project management course: The case of ProDec

    Proceedings - 2017 IEEE/ACM 1st International Workshop on Software Engineering Curricula for Millennials, SECM 2017

2016

  1. A simulation and gamification approach for it service management improvement

    Communications in Computer and Information Science

2015

  1. Using simulation to aid decision making in managing the usability evaluation process

    Information and Software Technology

2014

  1. A simulation approach to decision making in it service strategy

    The Scientific World Journal, Vol. 2014

  2. Decision-making in IT service management: A simulation based approach

    Decision Support Systems, Vol. 66, pp. 36-51

2009

  1. A system dynamics approach to web service capacity management

    ECOWS'09 - 7th IEEE European Conference on Web Services

  2. Analyzing Strategic Business Rules through Simulation Modeling

    IFIP Advances in Information and Communication Technology

2007

  1. Adaptación de las asignaturas de las titulaciones de Informática al EEES

    Actividades de los Grupos de Formación del Profesorado de la Universidad de Cádiz 2005-2006 (Servicio de Publicaciones), pp. 179-190

1996

  1. Operadores algebraicos: enfoque práctico utilizando el estándar SQL

    Actas de las Primeras Jornadas de Investigación y Docencia en Bases de Datos